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GEPAR’s knowledgeable Member Services Team can offer assistance regarding your SentriLock-related questions. SentriKey® access will be made available to applicable users upon joining. In addition, SentriLock Lockboxes are available for purchase at GEPAR at the time of joining or at a later time through the GEPAR REALTOR® Store.

Training & Support links for SentriLock products offered through GEPAR, can be found below. Should you have questions about SentriLock, please contact SentriLock Support at (513) 618-5800.

Quick Access Support Links

SentriKey® Real Estate Mobile App Login Help

To receive your Activation Link, please contact GEPAR's Membership Department at


SentriLock Support Hours of Service:

8 a.m. to 8 p.m. EST.

  • US: 1-513-618-5800
  • International: 1-877-736-8745
  • Email:

Office: SentriLock, LLC

7701 Service Center Dr.

West Chester, OH. 45069

Quick Access Support Videos

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